Featured Article
On Infusing Disney’s 5 Key Service Standards for A Disney CEO’s Private Event and Why Courtesy Wasn’t Our Priority
The Walt Disney Company knows that its mission must be actively practiced by every cast member (employee) at every level. To do this, every person on their team needs to know the priority of service standards so that they are equipped to make good decisions on their own every time. The 5 Disney Key Service Standards are: Safety, Courtesy, Show, Efficiency, and as of 2021: Inclusion. It may surprise you to know that these are in a certain order intentionally, and like Disney, our number one goal was not courtesy when producing the wedding of the daughter of a Disney CEO (say what?).
Myths and Realities of Event Coordinators
The following was an article written by us, published in Your Wedding Day Magazine. Myth: A professional event coordinator takes care [...]
Santa Ynez Inn
Kerry Lee hired to train Catering/Event staff for Santa Ynez Inn.
Destination Wine Country Magazine Article: Wine Country Weddings
Wine Country Weddings
International Events Conference, ARA
Kerry Lee joins keynote speaker Christopher Gardner, auto-biographical inspiration for the movie The Pursuit of Happyness as part of the [...]
Santa Barbara News Press
Santa Barbara News Press
Kerry Lee returns from Washington DC
Kerry Lee returns from Washington DC, having trained leading catering/sales/wedding staff from entities including Ritz Carlton, Hyatt, Sheraton and more
Kerry Lee speaks at HSMAI
Kerry Lee speaks at HSMAI (Hospitality Sales and Marketing Association) in Wahsington D.C. on wedding marketing and today’s brides.
Coastal Woman Magazine: Women on the Move
Coastal Woman Magazine “Women on the Move”