When one interviews potential wedding and event supply partners, checks out their credentials, referrals and work and finally “clicks” with them and is ready to hire them, there is one final gauntlet I suggest the interviewee complete. I suggest that you have a conversation about the event supplier’s belief structure in professional conduct the day of the wedding or event. This includes the individual you are hiring as well as their volunteers and staff. These particular items are rarely – if ever – included in service contracts and yet, they are paramount to being at the core center of the caliber of service you are contracting and should expect. Here are some items for discussion, followed by our own Code of Conduct to all Santa Barbara Wine Country Weddings & Events clientele:
- What will you and your staff be wearing the day of my event?
- How many breaks do you take and when?
- Where do you take your breaks and meals?
- What is your philosophy on vendors taking their meals – should they go before guests or after?
- Where do you or your staff smoke?
- What do you do if you see another event service provider dining or smoking in front of guests?
- How do you handle conflict with guests , should drama arise?
- Do you or your staff feel it is alright to partake in the bar or alcohol while working – or on breaks during your contracted time?
- How do you communicate with your fellow staff members during an event? (example: do you use two way radios, text, ear piece two way radios, etc.)
With this couple’s dynamic background combining the West Coast television industry with East Coast elegance, refinement and tradition, Shannon and Mark’s wedding was a beautiful blend of “upscale fun”, all in the relaxed ocean-view setting of private estate Heartstone Ranch. Catered by Tagine Beverly Hills, the cuisine was a beautiful hybrid of California -meets-Moroccan and all the special touches throughout the event made this a memorable one for all the guests, who came from both East and West Coast to celebrate with this dynamic couple and their families.Read More >>
When my phone rang and the sweet voice on the other end said, “Hi Kerry Lee, this is Mira – I was a bridesmaid in one of your client’s weddings last year and I would love to talk to you about being my wedding coordinator for my own wedding at Heartstone Ranch,” I was elated and didn’t have to think twice.
This incredibly talented young woman, also working on her Master’s Degree while planning her wedding, hailed from the South. Her exotic gorgeousness is a blend of her Eastern Indian heritage and intelligent, kind, gentle ways. When I met her fiance, I could see why he was so smitten and dedicated to her. And Steven was pretty special too.
Mira and Steven chose Heartstone Ranch because of her love of horses. And this love shone throughout all the touches she did: from herRead More >>