Kerry Lee was the July  featured speaker at the Ventura Chapter of NACE (National Association for Catering Executives) on July 22 at the Secret Garden in Moorpark. 

 

Kerry Lee’s topic, For Better or For Worse- Customer Service Standards in the Ever-Changing World of Weddings & Events offered event professionals a comprehensive and up-to-date look at customer service in the special events industry with a special concentration on weddings.  Attendees will learn how wedding demographics, statistics and wedding culture as well as understanding the needs of today’s “e-world” bride and corporate event client can help take business to the next level.  Dickey performed a much more extensive version of this program at the Mandalay Bay Resort in  Las Vegas, NV at an international events conference and was asked to do a mini-version of it for the NACE Ventura Chapter.

For more information, visit:  www.VenturaNACE.net